Returns & Exchanges

Returns & Exchanges

We want you to love your Vêlara pieces. If something is not quite right, please contact us so we can review the best next step.

Return window

Please contact us within 14 days of delivery to request a return or exchange review.

Item condition

Items should be unworn, unused, unwashed, and in their original condition with tags and packaging when possible.

Items that may not be eligible

Final sale items, worn items, damaged items, and certain fitted or intimate-style garments may not be eligible for return for hygiene reasons.

Damaged or incorrect items

If your item arrives damaged or incorrect, contact us as soon as possible with your order number and clear photos so we can help resolve it.

Return shipping

Return shipping costs may be the customer responsibility unless the item arrived damaged or incorrect.